Website Maintenance

Website support and maintenance is one of our Primary Services.
It is broadly categorized for Static, eCommerce or Interactive websites. Choose the right package that suits your business needs.

Website support and maintenance service involves the continuous monitoring, updating, and management of a website to ensure its optimal functionality, security, and performance. It also includes content management and regular improvements to keep the website current and engaging for users.

for Static Website

Silver Package
Monthly Subscription
Services And Price:

$35

Per Month

Suitable for a static, informational, portfolio, CV, profile, blog, corporate, or business website aiming to share their information with their audience.

  • Manage hosting server
  • Weekly offsite cloud backups
  • Monthly onsite backups
  • WordPress files/ plugins/ theme/ PHP updates
  • Ensure performance
  • Ensure security
  • Ensure functionality
  • Ensure proper third-party integrations
  • SMTP authentication
  • Manage up to 03 business emails
  • Send up to 100 transactional emails per day
  • Publish new content – up to 05 posts
  • On-page SEO for published content – up to 05 posts
  • Repairs And Fixes
  • Update and optimize published content
  • Manage subscriptions, newsletters, and, memberships
  • Comments moderation
  • Metrics analysis and report
  • Manage affiliate ads – optional
  • Manage affiliate links – optional
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Popular

for eCommerce Website

Gold Package
Monthly Subscription
Services And Price:

$65

Per Month

Suitable for an eCommerce, listing, consultancy, drop shipping, or print-on-demand website aiming to sell physical and/ or digital products or services to their visitors.

  • Manage hosting server
  • Weekly offsite cloud backups
  • Monthly onsite backups
  • WordPress files/ plugins/ theme/ PHP updates
  • Ensure performance
  • Ensure security
  • Ensure functionality
  • Ensure proper third-party integrations
  • SMTP authentication
  • Manage up to 05 business emails
  • Send up to 200 transactional emails per day
  • Publish new content – up to 10 posts or products
  • On-page SEO for published content – up to 10 posts or products
  • Repairs And Fixes
  • Update and optimize published content
  • Manage subscriptions, newsletters, and, memberships
  • Comments moderation
  • Metrics analysis and report
  • Check and verify the checkout process
  • Manage affiliate ads – optional
  • Manage affiliate links – optional
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for Interactive Website

Platinum Package
Monthly Subscription
Services And Price:

$95

Per Month

Suitable for an interactive, educational or eLearning, social networking, Q&A, forum, or membership website allowing high user engagement.

  • Manage hosting server
  • Weekly offsite cloud backups
  • Weekly onsite backups
  • WordPress files/ plugins/ theme/ PHP updates
  • Ensure performance
  • Ensure security
  • Ensure functionality
  • Ensure proper third-party integrations
  • SMTP authentication
  • Manage up to 10 business emails
  • Send up to 300 transactional emails per day
  • Publish new content – up to 15 posts or products
  • On-page SEO for published content – up to 15 posts or products
  • Repairs And Fixes
  • Update and optimize published content
  • Manage subscriptions, newsletters, and, memberships
  • Comments moderation
  • Metrics analysis and report
  • Check and verify the checkout process – optional
  • Manage affiliate ads – optional
  • Manage affiliate links – optional
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Why Website Support And Maintenance Is Important?

Effective management is essential to the success of any business, venture,  or project. Therefore, following are some compelling reasons why website maintenance and support is important:

  • It saves time, effort, cost, and resources for the client/ website owner if the website is managed/ maintained by the technical team/ website development team.
  • It reduces worries of the client/ website owner about technical glitches, security breaches, and virus threats.
  • It ensures productive growth of the business, venture, or project due to undivided attention of the client/ website owner.
  • It assures timely upgradation of the website content including business information, news, blog posts or products.
  • It provides optimized, simplified, and appealing user experience.
  • It helps in strategic planning, envision growth, monitoring traffic, and making appropriate changes.

Service Description

Proper setup and configuration of the hosting server and DNS are ensured for efficient running of the website and associated email server.

Weekly website backups are maintained on a third-party server like Google or AWS S3. It is helpful in restoring the website in case of hosting server failure.

Some hosting service providers offer an onsite backup facility that will be utilized to maintain regular backups of the website on the same server where the website is hosted.

The critical website software and programs like WordPress, PHP, plugins, and themes are updated regularly for the smooth running of the website.

Assess the overall performance of the website to ensure optimal user experience. Monitor uptime, page loading speed, responsiveness, and functionality across various devices/ screen sizes.

Security should be the primary reason for website maintenance. Protect the website against suspicious logins, bot attacks, SPAM attacks, Brute Force attacks, and virus/ malware attacks. Check for SPAM/ viruses/ malware that may have surpassed the filters. Scan for vulnerabilities/ viruses/ malware regularly to ensure that the website is not attacked or breached and take necessary measures to keep the website secure and clean.

Regularly check all the important functions like filling up signing forms, contact forms, checkout forms, comment section, memberships, payment process, transactional emails, etc., to ensure that everything is working smoothly.

Regularly check the website integration with third-party services like Google reCAPTCHA, Google Search Console, Google Analytics, Google AdSense, Payment Gateways, Social Media Platforms, Email Server And Sender Services, etc., to ensure that the integrated third-party services are working properly.

Business emails including admin, transactional emails sender, bulk emails sender, and user emails are created and managed on a regular basis as per the requirement of the client.

Verify the domain and send transactional emails from business email address with SMTP authentication and email safety policies – SPF, DKIM, and DMARC.

Keep publishing new content of the website as and when provided by the client. This may include new blog or product posts either in English or in some other major LTR languages.

Improve on-page SEO for the published content to achieve better rankings in Google search. The on-page SEO is done for content in English language only.

This is related to errors, bugs, and broken links – both internal and external links resulting in 404 errors, that may frustrate the users and reduce the search engine rankings.

Web pages or posts are dynamic and not static. It may require continuous enhancements or revisions, in terms of SEO optimization, content updates, and internal/ external links.

Manage website subscriptions, newsletters, and memberships to keep the audience engaged regularly and have increased website traffic.

Users are more likely to engage with the website when the comment section is active. However, attackers may use spam, misleading or offensive comments to publish malicious stuff that can be hazardous for the website. Hence, comments moderation and cleaning is done regularly to keep the comment section secure and useful for the users.

Metrics analysis and report includes data regarding visitor behavior on the website, traffic sources, and top-ranking content driving most output and desirable conversions. Such data is helpful for the client to timely identify any issues and fix them accordingly.

Checkout procedure is vital for an ecommerce business. Problems with checkout procedure may result in significant decrease in sales on the website. It is important to check and verify the checkout procedure regularly. Also test it regularly for any improvements and simplify it for better user experience.

Affiliate ads placement and links are set up and managed for website monetization as per the client affiliate programs.

Affiliate links are set up and managed for website monetization as per the client affiliate programs.